Shipping policy
Summer weather advisory:
Due to the high temperatures in the United States, orders shipping to destinations of temperatures of 90 degrees or warmer may be held until temperatures cool.
States currently paused:
- Arizona
- Nevada
- Texas
Rates & options
Everyday orders are processed within five business days or less. After that, your shipping method and location will determine how soon you get your treats!
If your order is over $500, it may take up to 10 business days to process prior to shipping. We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines below for further details.
Standard Shipping (excluding AK & HI)
Place your order before 11am PST Monday-Wednesday (except for holidays) and we’ll ship in 1-2 business days, to arrive 3-5 business days after order placement.
Orders placed after 11am Wednesday will ship the following Monday.
| 0 - $74.99 | $11 |
| $75+ | Free (excluding AK & HI) |
Standard Overnight Shipping
Place your order before 11am PST Monday-Thursday (except for holidays) and we’ll ship in 1-2 business days, to arrive 2-3 business days after order placement.
Orders placed after 11am Thursday will ship the following Monday.
| $0 - $49.99 | $40 |
| $50 - $100 | $43 |
| $100 - $150 | $46 |
| $150 - $200 | $49 |
| $200 - $500 | $95 |
| $500 - $1,000 | $135 |
| $1,000 - $1,500 | $180 |
| $1,500 - $2,000 | $225 |
| $2,000 - $2,500 | $270 |
| $2,500 - $3,000 | $315 |
| $3,500 - $4,000 | $405 |
| $4,000 - $4,500 | $450 |
| $5,000+ | $495 |
Frequently asked questions
How long does it take to process large orders?
All online orders totaling $500 or more require a two-week processing time before shipping. Please feel free to contact us at online@seattlechocolate.com with any questions.
Why can't I ship via Standard Shipping?
We check weather conditions for every destination to ensure your chocolate arrives in tip-top condition. Chocolate is very sensitive to warm temperatures, so in warm areas and during warm months, we pack with gel packs and dry ice and ship 2-3 day to make sure your package arrives safely. We are unable to ship standard to most states during the warmer months. Due to year-round average temperatures, or extended ground shipping transit times, we do require priority shipping for Alaska, Hawaii, Arizona, Texas, and Florida. Please note, unless your package is taking a short trip around the Pacific Northwest, we typically ship ground Monday-Wednesday only to ensure your chocolate isn't sitting unattended over a weekend. We don’t want it to melt on you!
How do you ship chocolate in warm weather?
Chocolate starts to melt at 70 degrees F, so we take great care when preparing and shipping your order to ensure it arrives to you in perfect condition.
During the summer months, or as the weather requires, we may need to wrap the chocolate in dry ice and gel packs to ensure the safety of your shipment. Orders shipping to destinations of temperatures of 90 degrees or warmer may be held until temperatures cool.
We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines in the above FedEx shipping section for further details.
Please make sure that you, or the lucky recipient, will be available at the specified shipping address when the goodies are expected to arrive. We don't want melted chocolate on your doorstep!
Can you ship to P.O. Boxes?
No, unfortunately we cannot ship to P.O. Box, Highway Box, or APO/FPO addresses.
Can you ship internationally?
Unfortunately, we do not make deliveries outside of the U.S. and Canada, or charge credit cards with international addresses.
Why is shipping so expensive?
We acknowledge that shipping expenses can add up these days. We try to provide our customers with the most affordable shipping rates available, for the best possible quality of service and speed. Since we are shipping chocolate, which is temperature sensitive, we sometimes have to take extra care to make sure your order arrives to you in the best possible condition. Your final shipping total is the result of all of these considerations.
What is your return policy?
For more information regarding returns, please view our Return & Refund policy
What is your reshipment policy?
Shipments returned due to an incorrect shipping address may require an additional charge for reshipment. We are not responsible for delays in delivery time due to incorrect or incomplete addresses. Shipping charges will not be refunded for late delivery if the business is closed or not available to receive the package when delivered.